All warranties are provided by the manufacturer, Prozone Water Products, Spa and Pool ozonators is for a period of 24 months from date of purchase, Air Purifiers are 12 Months, and extends only to the original purchaser. If this unit becomes unserviceable due to defects in materials or workmanship within 12 or 24 months from date of purchase, it will be repaired or replaced without charge. Warranty does not apply to breakage due to obvious misuse. Warranty period for a repaired or replaced unit applies to the original date of purchase of the unit.
A Returned Goods Authorization (RGA) number must be obtained from Prozone before returning the product. Product must be returned within 30 days of issuance of the RGA number. If the product is not received by Prozone within 30 days of RGA number issuance, another RGA number must be obtained. An RGA number must be obtained before warranty period expires.
This warranty along with the sales receipt must accompany the unit when it is returned. The RGA number must be printed prominently on the bottom left corner of the address side of the return packaging. To obtain an RGA number, or for any questions regarding warranty service, please contact:
PROZONE WATER PRODUCTS
Tel: (256) 539-4570
This warranty is void if the unit has been opened, or if the product identification label has been removed or altered. This warranty does not cover damage resulting from misuse, abuse, accident, fire, flood, lightning or other acts of nature, lack of reasonable care, or connecting the product to any but the specified voltage.
Under the terms of the warranty, manufacturer assumes no responsibility for any injury, loss or damage (direct, indirect, or consequential) arising out of the use of or inability to use the product. Manufacturer assumes no responsibility for labor involved in removal of defective part, shipping or installation of new part. This warranty gives you specific legal rights; other rights may vary from state to state. This warranty is in lieu of all other warranties, express or implied.
RETURNS WITHOUT AN RGA NUMBER WILL BE REJECTED.